As a host you know it from your daily business: you can not always plan everything. When trying to provide the best possible guest service, you often have to react spontaneously and communicate quickly. In times of WhatsApp and Facebook Messenger, we are used to being reachable at all times and to receive important information on the go. So why not chat with guests?

The direct line to your guests

  • You want to submit the key code before arrival?
  • Your guest spontaneously needs a taxi booking?
  • A massage appointment was released, but your guest is on the way?
  • You want to ask for special meal requests?

In situations like these, the direct line is often the best – so why not just chat with your guests directly from your smartphone?

SARA Communication – the new chat function* of our guest app SARA makes it possible!

* currently available for iOS

New: SARA chat feature

  • Communicate fast and uncomplicated
  • Enthusiastic with your offer of additional services
  • Flexibly respond to guests’ requests
  • Thank you personally after the departure

It’s so easy for easybooking customers

  • Download the SARA APP in the App Store: Download
  • Log in with your personal account **
  • You see all the guests that you can contact via SARA

** You can find this in JULIA: Web Tools – Booking Tools – Tab “SARA App”

SARA, the digital travel companion

As a free guest app, SARA accompanies your guests before, during and after their journey and offers mobile guest service around the clock. SARA is available for iOS and Android for free.

An overview of the most important features:

  • Mobile management of travel documents and sharing with fellow travelers
  • SARA Communication: chat directly with guests
  • Mobile Online Check In
  • Direct contact information & accommodation information
  • Directions and route planning
  • Travel countdown, weather information u.v.m.

You want more information about SARA and how to improve your guest service with the new chat feature? Then we look forward to hearing from you at