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communication

Chatbots in eTourism

27Chatbots here, chatbots there – they are on everyone’s lips and are hailed as a groundbreaking revolution in digital technology and customer communication. But are they really? Who (and what) are these chatbots? Robots that help with the household choresĀ … Continue Reading →

How to handle guest feedback

The judgment of travellers counts. Hardly anyone books a trip today without first checking online! Rating portals such as TripAdvisor, HolidayCheck or Zoover are among the biggest operators in this online market, with up to 17 million monthly visitors. Why?… Continue Reading →

Success in eTourism

As a software service provider in tourism, we operate in a complex industry and there are high standards to meet: the needs of travellers, accommodation providers, destinations and advertisers must be recognized and satisfied. At the same time, it is… Continue Reading →

Credit card security for your guest payments

As a receiver of highly sensitive credit card details, easybooking is required to integrate security measures into JULIA. We make this possible for you as an accommodation provider. With the PCI Card Details module easybooking offers a secure and convenient… Continue Reading →

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