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guest communication

Chat with guests

As a host you know it from your daily business: you can not always plan everything. When trying to provide the best possible guest service, you often have to react spontaneously and communicate quickly. In times of WhatsApp and Facebook… Continue Reading →

Guest communication – welcome SARA!

GDPR/DSGVO regulates email flood Although the General Data Protection Regulation is likely to rank high as the most often received email subject of 2018, it also has its good sides: for example, it has been introduced in part to help… Continue Reading →

Successful guest newsletters

You probably know it from your own experience: rarely does a day go by that we do not receive at least five advertising emails in which cleaning companies want to convince us of their latest wooden floor cleaning product. These… Continue Reading →

How to handle guest feedback

The judgment of travellers counts. Hardly anyone books a trip today without first checking online! Rating portals such as TripAdvisor, HolidayCheck or Zoover are among the biggest operators in this online market, with up to 17 million monthly visitors. Why?… Continue Reading →

Success in eTourism

As a software service provider in tourism, we operate in a complex industry and there are high standards to meet: the needs of travellers, accommodation providers, destinations and advertisers must be recognized and satisfied. At the same time, it is… Continue Reading →

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