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Software

Chatbots in eTourism

27Chatbots here, chatbots there – they are on everyone’s lips and are hailed as a groundbreaking revolution in digital technology and customer communication. But are they really? Who (and what) are these chatbots? Robots that help with the household choresĀ … Continue Reading →

Guest communication – welcome SARA!

GDPR/DSGVO regulates email flood Although the General Data Protection Regulation is likely to rank high as the most often received email subject of 2018, it also has its good sides: for example, it has been introduced in part to help… Continue Reading →

austria.at is part of easybooking

Tourism in transition Only a few industries are as dynamic as tourism – the wishes of travellers change as well as regional conditions and technological developments. As a software service provider, we also have to be flexible and expand our… Continue Reading →

Success in eTourism

As a software service provider in tourism, we operate in a complex industry and there are high standards to meet: the needs of travellers, accommodation providers, destinations and advertisers must be recognized and satisfied. At the same time, it is… Continue Reading →

General Data Protection Regulation (GDPR) for accommodation providers

From 25th May 2018 the General Data Protection Regulation (GDPR) law comes into effect, meaning all data applications will have to be adapted to the new legal situation by then. The aim is to increase protections around the processing of… Continue Reading →

Credit card security for your guest payments

As a receiver of highly sensitive credit card details, easybooking is required to integrate security measures into JULIA. We make this possible for you as an accommodation provider. With the PCI Card Details module easybooking offers a secure and convenient… Continue Reading →

eTourism dictonary!

PMS, OTA, CM, API, iCal, UX – JULIA creates order in the terminology jungle! “More and more hotels are using OTAs that are managed by a PMS through an API or iCal -connected to a CM to avoid duplicate bookings… Continue Reading →

How do I actually generate bookings on the Internet?

… well, the list of things to look for seems endless. However, there are a few incredibly important points that any accommodation business can instantly implement. The good news for those who work with JULIA: many things are already ticked… Continue Reading →

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